Return Policy
We Want You To Enjoy Your Bully Behavioral Experience. If You Don't, You Can Return Your Order For A Full Refund Within 30 Days Of Your Purchase Date. Gear Must Not Be Used, Altered, Washed, Or Damaged, And It Must Include The Original Packaging.
You Get Free Shipping On Returns And Exchanges.
A Few Exceptions To Our Return Policy:
Gear That's Used, Altered, Washed, Damaged, Or Missing The Original Packaging Is Non-Returnable
Stickers Are Non-Returnable
Training Products Are Subject To A $5 Return Fee
If You Have Purchased A Bully Behavioral Item From One Of Our Authorized Retailers, Please Contact Them Directly Regarding Their Return Policy.
Order Not Delivered
If Your Tracking Number Shows That Your Order Has Been Delivered But It Is Missing, Please Contact Us Within 2 Business Days. At Times It Will Be Required To File A Claim With USPS As Well As A Police Report That Will Have To Be Provided To Us.
In The Scenario Where Multiple Attempts Are Made To Deliver A Package And The Items Are Returned To The US, It Is The Buyer's Responsibility To Pay For The Re-shipping Of The Items. If The Buyer Wants To Cancel Their Order Instead Of Reshipping The Package, There Is A 20% Restocking Fee Of The Order Total Plus Any Shipping Fees.
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Refunds (If Applicable)
Once Your Return Is Received And Inspected, We Will Send You An Email To Notify You That We Have Received Your Returned Item. We Will Also Notify You Of The Approval Or Rejection Of Your Refund. If You Are Approved, Then Your Refund Will Be Processed, And A Credit Will Automatically Be Applied To Your Credit Card Or Original Method Of Payment, Within 5-7 Days.